Payment Methods

                                               

Secure Payment Methods & Data Protection

Effective Date: [9-april-2025]

At Heschen GmbH i.G., we take the protection of your personal data and payment information seriously. We ensure that all payment transactions on our website are processed securely, and your privacy is respected at all stages of your purchasing process.

1. Secure Payment Methods

We offer a variety of secure payment methods to ensure your shopping experience is safe and convenient. The available payment methods include:

  • Credit & Debit Cards: We accept major credit and debit cards such as Visa, MasterCard, and American Express. All card transactions are securely processed using SSL (Secure Socket Layer) encryption to protect your card details.

  • PayPal: PayPal provides a secure and trusted platform for online payments. When you choose PayPal, you are redirected to their payment portal, where your payment details are securely handled by PayPal’s encryption technology.

  • SOFORT (Klarna): SOFORT is a secure, real-time online banking payment method. It uses SSL encryption to ensure that your bank details are kept confidential during the transaction process.

  • Apple Pay / Google Pay: For mobile payments, Apple Pay and Google Pay provide an additional layer of security, using tokenization to securely process payments without sharing your actual card details.

  • Bank Transfer: For certain countries or regions, we may offer payment via direct bank transfer. This payment method may take longer to process, but it ensures that your data remains private and secure.

All transactions are processed via secure payment gateways and are fully encrypted to protect your personal and financial information.

2. Data Protection & Privacy

We respect your privacy and are committed to protecting your personal data. Our privacy policy, in compliance with the General Data Protection Regulation (GDPR) for customers in the EU, the UK Data Protection Act, and relevant laws in Switzerland, outlines how we collect, use, and protect your data.

  • Collection of Data: During the checkout process, we collect the necessary data required to process your order, such as your name, address, email address, phone number, and payment information. This data is only used for the fulfillment of your order and to provide customer service.

  • Encryption: All personal information and payment details are processed using SSL encryption technology. This means that any data exchanged between your browser and our website is encrypted, protecting your information from unauthorized access.

  • Third-Party Payment Providers: When you make a payment through third-party services (like PayPal or Klarna), we do not store your payment details. These third-party providers have their own privacy and security practices, and we recommend reviewing their privacy policies to understand how they protect your data.

  • Use of Data: We use the data we collect solely for order processing, customer support, and marketing communications (only if you have opted in for newsletters or promotional emails). Your data is not shared with third parties except where necessary for the fulfillment of services (e.g., payment processing and delivery).

  • Data Retention: We retain your data only for as long as necessary to fulfill your orders, handle returns or cancellations, or comply with legal obligations. You can request to have your data deleted by contacting us at any time.

  • Your Rights: Under the GDPR, you have the right to access, correct, or delete the personal data we hold about you. You also have the right to withdraw consent for marketing communications at any time.

  • Cookies: Our website uses cookies to enhance your shopping experience and improve the functionality of our website. You can control the use of cookies through your browser settings. For more details, please refer to our Cookie Policy.

3. How We Protect Your Data

We implement strict security measures to protect your personal and payment data:

  • Encryption & Firewalls: All sensitive data is encrypted using SSL encryption (Secure Socket Layer) to ensure that it cannot be read by unauthorized parties. Our servers are protected by firewalls to block any unauthorized access attempts.

  • Secure Payment Gateways: All payments are processed through secure, PCI DSS-compliant third-party payment gateways that ensure your payment details are processed securely and efficiently.

  • Employee Access: Only authorized employees have access to the data required to process your orders. Our employees are trained in data security practices to protect your information.

4. Contact Us

If you have any questions about our payment methods, data protection practices, or wish to exercise your rights regarding your personal data, please feel free to contact us:

Email: info@heschen.de
Phone: +49 - 173.923.5133

For further details on how we process your data and how you can exercise your rights, please review our Privacy Policy.